In 1931, Edward W. Napleton opened a small Buick DeSoto franchise on Chicago’s south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. Today we embrace the same principles that Edward insisted on for many years. Common courtesy has remained the cornerstone of Napleton automotive family for over 80 years, and has led to over 800,000 satisfied Napleton customers.
As of 2011, the Napleton family owns and operates 57 franchises in 4 states. As the fourth generation of Napletons enters the automotive industry, customer satisfaction still tops the priority list. Whether you visit a Napleton store, give us a call, visit www.shopnapleton.com, “Like” us on Facebook, Follow us on Twitter, or Subscribe to Napleton News, we are committed to making sure you have the best experience possible!
We truly appreciate your connection here with the Napleton Auto Group, and we promise to remain true to the principles that have been handed down the Napleton family from generation to generation. Common courtesy is more than just a phrase or promise. It’s our commitment to each customer we serve and to our family’s heritage.
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All of Our Best,
The Napleton Family
